Privacy Policy

Privacy Policy for Café du L'Amour

Effective Date: 21/06/2024

1. Introduction

Welcome to Café du L'Amour (“we,” “our,” or “us”)! This restaurant is owned by Sri Maruti Bussiness. We are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and use our online food delivery website located at www.cafe-du-lamour.com (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you:
· Personal Information: When you place an order or create an account, we may collect personal information such as your name, email address, phone number, and delivery address
· Payment Information: If you make a purchase, we collect payment details necessary for processing transactions, such as credit card information. Note that payment processing is handled securely by third-party payment processors.
· Order Information: We collect details about your orders, including items ordered and order history.
· Technical Information: We collect information about your device and browsing behavior, such as IP address, browser type, and operating system, to improve our website and user experience.

3. How We Use Your Information
We use your information for the following purposes:
· Order Processing: To process and fulfill your orders, including managing payments and delivering products.
· Customer Support: To respond to your inquiries, provide customer support, and address any issues related to your orders.
· Marketing and Promotions: With your consent, we may use your information to send you promotional materials, newsletters, and updates about our services.
· Site Improvement: To analyze usage patterns, improve our website functionality, and enhance your overall experience.

4. Non-Refundable Items
· Food and Beverages: All food and beverage items sold are non-refundable once the sale is completed. We do not accept returns or issue refunds for any items after they have been delivered or picked up.

5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
· Service Providers: We may share information with third-party service providers who assist us with order processing, payment processing, and website maintenance.
· Legal Requirements: We may disclose your information if required by law or to comply with legal processes, protect our rights, or respond to lawful requests from public authorities.

6. Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.

8. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Your Choices
You may access, update, or delete your personal information by contacting us at cafedulamourblr@gmail.com . You can also opt out of receiving marketing communications by following the unsubscribe instructions provided in those communications.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal

requirements. Any changes will be posted on this page with an updated effective date. We

encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact

us at:

Address: Café du L'Amour

Café du L'Amour #980, ST Bed Layout, Off 80 Feet Road, Koramangala 4th Block, Bengaluru 560034

Email: cafedulamourblr@gmail.com

Phone: +91-8247802281